Article
Car Service and Repairs in Morwell
At JCP Automotive - you can rely on us to do the little things that really make a difference.
Read moreFrequently Asked Questions about Log Book servicing
To help you understand Log Book servicing and learn more about JCP Automotive in Morwell, please read the questions and answers below:
What is a Log Book Service?
A Log book service it is designed by manufacturers to give techs a guide on servicing your vehicle in a routine manner.
Why do I need a log book service?
You need a regular Log Book Service to maintain your vehicle’s manufactures warranty. Plus to look after your investment and caring for your vehicle.
What happens if I miss a Service?
Missing your Logbook service has a number of issues and you can void your car warranty. When your vehicle has missed a service or it's overdue, it will start premature wear within you engine as oils start breaking down and carbon starts building up causing wear.
Do you have Loan cars and how much do they cost?
At JCP Automotive we have two courtesy cars for loan for your convenience and all we ask is to bring it back with a full tank of fuel
Will I lose my New Car Warranty if I don't go back to the dealer?
No. Taking your vehicles to an independent workshop like JCP Automotive, won't impact your new car warranty, as we are fully qualified and follow the manufacturers logbook service schedule. thereby maintaining your new car warranty. There is no requirement under the Australian Consumer Law for a vehicle to be serviced by an authorized dealer in order for the consumer guarantees and manufacturer’s warranty to apply, provided the service is accordance with the specified requirements by a qualified mechanic or service centre. JCP Automotive is fully qualified to service new vehicles. We have more information on this for you in our article. Please click here.
I have lost my Log Book, do I need it?
It is recommended to have your log book when your car is in for a service, so we can stamp and sign. We also keep your service history on our computer system and if your log book is lost we can organise a replacement.
How long will the service take?
Your service time will vary. Approx. 2hrs is the standard, however, it may take longer if its a major service. When you book in your car for a Service, we will ask for several details, then we can provide a quote on cost and time.
How much will my service cost?
Your service cost will vary between makes and models and service type. When you book in and we have your vehicle details we can then provide you with a quote on costs.
How can I pay for my Service?
At JCP Automotive we have many ways that you can pay for your car service and repairs . Cash, EFTPOS, Credit cards and multiple fleet card facilities. We also offer ZipPay
When are you Open?
We are open Monday to Friday from 8.00am to 5.00pm. Closed weekends.
What is the earliest time I can bring my car in?
You can drop off your vehicle the day before or before we open at 8am. Have a chat with our friendly staff to make arrangements.
Can I collect my car after hours?
You can collect your car after hours if necessary, please talk to our team to make arrangements.
Can you pick up my car from home?
We can pick up your car from your home as long as it's in the Morwell Local Area
Can you drop me home when I deliver my car for servicing or repair?
Yes, we can happily drop you home and pick you up when your car is ready, as long you are in the Morwell radius. Please make arrangements prior to your service day.
What happens if something is not right after my car service?
We take great pride in our work, but if something doesn't seem quite right then please don't hesitate give us a call immediately so we can sort out whatever the issue is and get you safely back on the road. Plus you have the added assurance of our REPCO Nationwide Warranty if you find yourself out of town.
Can my car be serviced at the same time it is repaired?
Yes your car can be service at the same time it's being repaired, please let us know early enough so we can allow more time for the work to be completed.
How do I book in a Service?
To book a service you can call us or book online using the easy online form on our website or message us on Facebook.
How often should I really service my car?
Your car should be service at less every 6 months or every 10,000kms or max of 12months and 15,000 kms
I don't drive much, do I still need a service?
Yes, you should still service your car at less once a year.
Can you fix other things while my car is being serviced?
We do fix other things while servicing your car after your approval. We do an inspection of your car when we service it and if we find any issues we let you know first and talk about what is most urgent.
Can you wash my car?
We can wash your on your request.
What type of oils and parts do you use?
We do use quality Penrite oils and Ryco filters or Gennie parts as required
Do you check my brakes during a service?
We do check your brakes during every service, which is a part of our Safety Check report
